Please email us at so that we may discuss your concerns in detail. Complimentary entry into the monthly $10,000 Slot Tournament 500 Bonus Reward Credits each month Special Birthday Gift 10% discount at the Gift Shop 30% off select merchandise from the Total Rewards Catalog 20% discount when you book a cruise vacation with Norwegian Cruises As a Diamond cardholder, you are one of our most valued guests, and we want to make sure that we are not only meeting, but exceeding your expectations. Members-only access to the Diamond Lounge, where complimentary hor d’oureves are served between 4pm-6pm and desserts between 7pm-8pm, 7 days a week. There are many benefits that you receive as a Diamond cardholder, including Guaranteed priority service at all restaurants, hotel front desk, Total Rewards Center, cashier cage and slot service. BdwSanDiego, We are sorry to hear that you have not been happy with your recent visits to Rincon, and we would like to address your specific concerns.
